Product descriptions
🗣️ 📘 Book Highlight: Active Listening Techniques – by Nixaly Leonardo
✨ 30 Practical Tools to Improve Your Communication Skills
👂 Want to build better customer relationships? Handle complaints smoothly? Or close more deals through powerful conversations?
This book is your go-to guide for mastering the art of active listening – the skill that every successful businessperson needs!
✅ Learn how to:
Understand your customer deeply
Respond with empathy and confidence
Handle difficult conversations calmly
Build trust and loyalty through your words
Improve communication with your team & clients
💡 Packed with 30 simple tools and real-life examples, this book teaches you how to listen to understand, not just to reply.
📈 Whether you're in sales, customer service, or leadership – this book will level up your communication game and make every conversation more meaningful.
🔥 Recommended for: Business owners | Salespeople | Support agents | Coaches | Freelancers